Privacy Policy

Introduction:
We are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

Please read this policy carefully to understand how we manage your personal data. By using our website, atouchofwellness.co.uk, you accept and consent to the practices described below.

Data Controller:
For the purposes of UK GDPR, the data controller is Violeta Puebla. You can contact our Data Protection Officer by emailing violeta@atouchofwellness.co.uk.

Who We Are:
References to "we," "our," and "us" in this policy refer to A Touch of Wellness.

The Information We Collect

This policy applies to the information you provide directly to us or that we collect as you interact with our website.

Data You Provide:

• Your name

• Your email address

• Your contact details

Data We Collect Automatically:

• Your IP address

• Browser type and operating system

• Information about your visit, including pages viewed, visit duration, errors encountered, and interactions with our site

How We Use Your Information

We use your data in accordance with UK GDPR and other applicable laws to:

• Respond to your inquiries and provide the services you request

• Send newsletters if you’ve opted in

• Notify you about updates to our services

• Improve and personalize your website experience

• Keep our website safe and secure

• Measure the effectiveness of our advertising campaigns

• Facilitate hosting, storage, and other essential services through trusted third-party providers

We take reasonable steps to protect your personal data, both digitally and physically. However, transmitting data online carries inherent risks, and we cannot guarantee its absolute security.

Disclosure of Your Information

We may share your data with trusted third parties, such as:

• Analytics and search engine providers to improve our site’s performance

• Service providers who support hosting, storage, or maintenance

We ensure that any third parties handling your data comply with strict confidentiality and data protection standards.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. In some cases, data may be retained to meet legal or regulatory requirements, prevent fraud, or resolve disputes.

Cookies

Our website uses cookies to improve your experience and distinguish individual users. For more details, please refer to our Cookie Policy.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections or removal of your data

• Withdraw consent for receiving newsletters or marketing communications

To exercise these rights, contact our Data Protection Officer at violeta@atouchofwellness.co.uk.

Complaints

If you have concerns about our use of your data, please contact us at the above email address. You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO).

Updates to This Policy

This policy was last updated in November 2024. We will notify you of any significant changes and update this page accordingly.

Any changes we make to this policy will be posted to this page.